Delivery Information:

CAN I PAY BY CASH WHEN MY ORDER IS DELIVERED?(COD)

Temporary Unavailability: COD is not available for the time being.
Alternative Payment Methods: Please utilize our secure online payment options during checkout.
Future Updates: We are working diligently to restore the COD option and will notify you once it’s available again.

Thank you for your purchase! We aim to get your order to you as quickly and efficiently as possible. Here’s what you can expect:

Estimated Delivery Time: Your product will be delivered within 3 to 5 business days from the date of purchase. Please note that business days are Monday through Friday, excluding weekends and public holidays.
Processing Time: Once your order is placed, it will be processed and shipped within 1-2 business days. You’ll receive a notification once your order has shipped, including tracking information so you can keep an eye on its journey.
Shipping Method: We use reliable shipping services to ensure your product arrives safely. The shipping carrier will vary based on your location, but rest assured we work with trusted providers to ensure timely delivery.
Tracking Information: Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment and get real-time updates on your order’s status.
Delays and Exceptions: While we strive to meet the estimated delivery time, there may be occasional delays due to factors beyond our control, such as weather conditions, carrier delays, or high order volumes. If there is an unexpected delay, we’ll keep you updated and work to resolve the issue as quickly as possible.

What is the Return Policy for Apparels?

If you’re not happy with your order, you can request a return within 5 days of receiving it. Just make sure to keep the packaging and order details handy.
You can send it back to us via a cost-effective courier company or registered post.
We’ll start processing your refund as soon as the returned product arrives at our warehouse and we’ve checked its quality.
It usually takes 5-7 working days for the returned product to reach us, but it might take longer due to unforeseen circumstances.
The whole refund process will take about 7-10 working days from the time you request it. The refund will be made to your original mode of payment with the shipping charges reduced from the original amount.

NOTE:

If you want to return something, it must be unused, unwashed and still have its labels and tags, and must be returned in its original packaging with the bill copy within 5 days of delivery. That way, we can make sure it’s still in good condition and everything is in order.
If the package you receive is in poor condition, tampered with, or damaged before you open it, don’t worry! Just let the delivery person know and they’ll take it back.
No Returns and Replacements will be accepted for Custom Orders.

Products bought during special offers aren’t eligible for return or replacement.
If you get an incorrect or damaged product, just send us an email at kn7contact@gmail.com with the details and we’ll look into it. We’ll get back to you as soon as we can.
Please don’t forget to mention your contact details and Order number while sending it back to us.
You will have to bear the postal charges for sending your products back to us.

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